SHIPPING AND DELIVERY All orders are professionally packed, prepared, and shipped within 1-2 days. We currently offer FREE shipping. Typical delivery times to most countries are 4-6 business days. Depending on your location, you may receive your order much sooner. Tracking numbers are sent automatically as soon as the order is shipped. Sometimes there may be additional delays that are beyond our control, such as postal delays. Thank you for your understanding! 1. Order processing time: 24h to 48 Hours (Processing time will be longer during holidays) 2. Delivery time: 4 to 6 days. Shipping method: 4PX, La Poste, Colissimo, UBI, Chronopost,

RETURNS & REFUNDS---- 30-DAY GUARANTEE We offer a rock-solid, no-quibble guarantee. If for any reason you are not completely satisfied with your hearing aid, you have up to 30 days after receiving your product to return it for a full refund. Your product to return it for a full refund. To be eligible for a refund, your item must be unused and in the condition you received it. It must also be in its original packaging. Certain types of goods are not permitted for return. For example, perishable goods, such as food, flowers, newspapers, or magazines, cannot be returned. We also do not accept intimate or sanitary products, hazardous materials or substances, or flammable liquids or gases.